Pain Qualified Prospect Feed — Validated with live job posting data

A Data-Driven Outbound Workflow for harpin AI

Using CDP and identity resolution job postings to identify hospitality, gaming, and restaurant companies actively hiring to solve the exact customer data fragmentation problem harpin AI was built to fix.

15–25
Qualified targets per month
190M+
Members in the top lead alone
Prepared for harpin AI — February 2026 | Smartbound AI
Validated Workflow

The “CDP Hiring Window”

Monitoring job postings from hospitality, gaming, and restaurant companies for CDP, identity resolution, and unified customer data roles — the moment a company posts this job, they are self-diagnosing the exact problem in public, with a hard deadline defined by when the hire is made.

How It Works

1
Monitor LinkedIn Jobs and job aggregators daily for postings from hospitality (hotels, resorts), gaming/casino, and restaurant companies using keywords: "customer data platform," "CDP," "identity resolution," "unified customer data," "data quality," "single customer view."
2
Filter for ICP size: established multi-location brands with loyalty programs, 200–5,000 employees. Exclude one-property operations and pure tech companies building CDPs for others.
3
Classify the pain from the job description text: are they hiring to run a CDP they already have (integration pain)? Build one from scratch (no platform yet)? Fix data quality on an existing system (deduplication pain)? Each maps to a different harpin AI value prop.
4
Identify the right buyer contact: the person who approved this job req is the budget owner. VP of MarTech, VP of Loyalty, CDO, or CMO depending on which team is hiring. Enrich with verified contact details.
5
Define the buying window: 0–60 days from posting date, before the hire is made. Once the CDP hire joins, they often bring vendor preferences. Reaching the VP who posted the job before the hire is onboard is the prime window.
6
Deliver enriched lead cards with company details, job posting context, inferred pain type, timing signal, and a ready-to-use outreach angle tied to the specific data problem the role describes.
Source
LinkedIn Jobs + Job Aggregators
Refresh
Daily (continuous feed)
Volume
15–25 ICP-qualified leads/month
Validation Score: 22 / 25
Verified Opportunities

Sample Lead Cards

Real hospitality, gaming, and restaurant companies with active CDP and identity resolution job postings, verified against LinkedIn and company career pages. Each posting is a company self-diagnosing fragmented customer data in public — the window is defined by when the hire is made.

Most Recent Posting
Hilton Hotels Dallas, TX / McLean, VA / Memphis, TN
Hotel
Role
Senior Manager, MarTech Operations Support — Customer Data Platforms
Pain Signal
"Data governance and data quality standards," "ongoing monitoring of CDP processes and data health" — hiring for the team that runs Hilton's newly deployed Treasure Data CDP across 190M+ Hilton Honors members
Context
Second concurrent CDP role posted at Hilton within 3 months (Manager role: Dec 2025, Sr. Manager: Feb 2026). Team being built from scratch — not a backfill
Posted
February 18, 2026 — 0 days ago, buying window wide open
Buyer Contact
VP of MarTech or VP of Loyalty and CRM at Hilton Corporate
Hilton is 2 months into building a new CDP team. They have the platform (Treasure Data) but the job description is explicit about "data quality standards" and "data health monitoring" — the integration and deduplication layer is still being solved. That is harpin AI's exact wedge.
View on Hilton Careers →
Rush Street Interactive Remote (US)
Casino / Gaming
Role
Senior Product Manager, Instrumentation
Pain Signal
"Own the strategy and processes of CDP; partner with stakeholders to define identity resolution and activation requirements" — operator of BetRivers and SugarHouse casinos explicitly hiring for identity resolution across online and physical gaming channels
Context
Rush Street operates both online platforms and brick-and-mortar casinos. Connecting player data across digital and physical channels is the core identity fragmentation problem. Job description uses "identity resolution" verbatim as a key qualification
Posted
January 23, 2026 — 28 days ago, prime buying window
Salary Range
$124,000–$163,000 — VP-level budget authorization required
A gaming company posting a CDP role that explicitly names "identity resolution" in the job description is self-diagnosing in public. They know the problem. They're trying to hire for it. Reaching the VP who approved this req before the hire is made is the prime window.
View on Glassdoor →
McDonald’s Corporation Chicago, IL
Restaurant
Role
Director, Data Engineering — Customer Data Platform
Pain Signal
"Lead 150+ person team building customer data products covering loyalty, offers, and campaign engagement" — running mParticle and Braze for 69M daily customers across franchise and corporate channels
Context
McDonald's MyMcDonald's Rewards app spans 100+ countries, multiple franchise operators, and multiple tech systems. "Making data accessible, reliable, and integrated" at this scale is a multi-year identity fragmentation challenge
Salary
$168,350–$218,860/year — Director level, C-suite budget visibility
Signal Type
Active CDP investment at scale; any VP of Data at a competing restaurant chain is watching this and asking "what is our version of this?"
McDonald's is building 150-person CDP infrastructure for the world's largest restaurant brand. Every QSR chain with a loyalty app is benchmarking against this. The VP of Digital at Darden, Yum! Brands, or any major restaurant group is under pressure to show a comparable data strategy.
View on McDonald’s Careers →
MGM Resorts International Las Vegas, NV
Casino / Hotel
Signal Type
Documented identity data fragmentation + active hiring surge (25+ data roles confirmed, Feb 2026)
Executive Quote
"We had teams across the enterprise debating the accuracy and validity of their customer data models" — Prakash Ranjan, VP of Engineering, Marketing Technology, MGM Resorts
Context
MGM implemented a CDP (Amperity) to solve fragmentation across 40+ casino-hotel properties and MGM Rewards. Their own VP described the pre-CDP state in the language of a harpin AI case study
Current Status
25+ active data scientist and engineer roles on Glassdoor (Feb 2026) — CDP investment ongoing, identity layer still being refined
Signal Value
Any competitor (Caesars, Wynn, Hard Rock) watching MGM's data investment is asking the same question: "have we actually solved the identity duplication problem, or just added a CDP on top of the mess?"
MGM's VP said in public that their teams were "debating the accuracy and validity of their customer data models." That is the exact pain harpin AI solves. Their active hiring surge confirms the investment is ongoing, not finished. Competitors are watching closely.
View MGM Case Study →
Market Intelligence

Why This Signal Fires Now

Context on why CDP and identity resolution hiring in hospitality, gaming, and restaurants is accelerating and why the window for harpin AI is unusually well-timed.

The Data Stack Is Being Built Right Now

The loyalty management market hit $14.28 billion in 2025 and is projected to reach $31.77 billion by 2030. The fastest-growing segment is hospitality. Every major hotel group, casino operator, and restaurant chain is either implementing a CDP for the first time or discovering that the CDP they deployed does not solve the underlying identity fragmentation problem.

The job posting signal is the leading indicator. When a company posts a CDP or identity resolution role, they have:

1. Acknowledged internally that the problem exists and requires dedicated headcount
2. Secured budget from leadership to solve it
3. Entered a buying window that closes when the hire is made

The MGM Resorts VP quote captures what every hospitality company with a loyalty program already knows:

"We had teams across the enterprise debating the accuracy and validity of their customer data models." — Prakash Ranjan, VP Engineering, Marketing Technology, MGM Resorts

That quote describes the state of customer data at virtually every multi-property hospitality and gaming operator. The CDP job posting is the moment they stop debating it and start spending money to fix it. That is harpin AI's window.

Additional Opportunities

Backup Workflows

These workflows passed theoretical evaluation and represent additional prospecting angles using publicly accessible data sources.

Backup Workflows (Passed Theoretical Evaluation)

New Data Leader Inheritance Play

Tracks newly appointed VPs of Marketing, CMOs, CDOs, and VP of Customer Experience at hotel groups, casino operators, and restaurant chains. New leaders in these roles almost universally inherit fragmented customer data across multiple CRM, POS, PMS, and loyalty systems. The 0–90 day window after their LinkedIn job change is when they are actively auditing their data environment and making tool decisions.

Casino Expansion and New Gaming License

Monitors new gaming license grants from state gaming commissions (Nevada, New Jersey, Pennsylvania, Michigan, and others). A new license signals a property build-out in the 0–6 month window after issuance, which requires establishing player tracking infrastructure, loyalty program data architecture, and cross-channel identity management from scratch — the ideal moment for harpin AI to shape the data foundation before it becomes legacy.

Multi-System Tech Stack Signal

Uses technographic data to identify hospitality and gaming companies running multiple CRM, PMS, or loyalty platforms simultaneously. When a company's website reveals installations of Salesforce alongside a property management system CRM and a separate loyalty platform, the identity fragmentation problem is already confirmed — the company just has not yet decided to solve it.

Post-M&A Data Merger Crisis

Tracks acquisitions in the hospitality and gaming space where both the acquirer and the acquired company have established loyalty programs. Within 0–12 months post-close, the operator faces a hard decision: merge two loyalty databases with different customer record schemas, or run two fragmented programs in parallel. Either path creates immediate demand for identity resolution tooling.

What You're Looking At

The lead cards in this report aren't a one-time research project. They're a sample of what a Pain-Qualified Prospect Feed looks like — monitoring CDP and identity resolution job postings daily and surfacing hospitality, gaming, and restaurant companies the moment they self-diagnose the exact problem harpin AI solves.

What the Feed Looks Like

Every Week
4–6 new prospects per week, each with the job posting signal, pain classification, timing window, and a verified VP MarTech or CMO contact ready to reach.
Week 1 Onboarding
ICP & Pain Signal Map for your vertical, outreach templates for each posting type, and a competitive landscape snapshot — all ready before the first feed ships.
Monthly Refinement
You tell us which prospects turned into meetings. We adjust keyword filters and ICP criteria so the feed gets sharper every month.
The Guarantee
15–25 pain-qualified prospects with verified contact info every month — or you don't pay for that month.

Built for B2B sales teams who'd rather have reasons to call than names to guess from.

Want to see the full CDP Hiring Window list?

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